How long does it take for an order to be filled? TOP
All items are handmade, made-to-order, on a first come-first serve basis by me to ensure they meet your specifications and needs. I don't sacrifice quality for time! If you have any concerns or know you need your item(s) sooner, please e-mail me directly BEFORE you order and I will let you know if I can accommodate your request. Most orders are filled within one (1) week, but it can take up to three (3) weeks for an order to be filled, depending on what the order is, how many orders are ahead of yours and time of year. I am super busy from August through January, so please allow up to three (3) weeks processing before your item(s) are shipped during that time. Current processing times are always updated on the home page.
How long does it take for my item to arrive once it's shipped? TOP
All orders are shipped using USPS First Class or USPS Priority, depending on the size of the order and all orders will have delivery confirmation. All orders are shipped from California and should be delivered within 3-4 days with in the Continental US. USPS Priority International shipments should arrive within 6-10 days. Designs By Cambria is NOT responsible for any delays in shipping once your order has been mailed. You will receive shipping confirmation and the delivery confirmation number once your order has been mailed.
Do you have any guarantees? TOP
I stand behind everything I make 100%! If you should ever have a problem with anything you purchased from me, please contact me and I will either fix it or replace it with a new item. This guarantee does not apply to accessories I purchased to offer with the costume sets.
Do your products comply with CPSIA standards? TOP
All products sold by Designs By Cambria comply
with all CPSIA laws. The safety of your children, as well as my own,
if of the utmost importance to me. My products have been tested for
lead and have come back negative. All new products added to my website
will have undergone all necessary testing prior to being made available
for purchase. At any time, you may request the certifications showing
the item(s) you have ordered have been tested and comply with CPSIA
standards. |
